Introduction
Chibikhulu Holdings ("we," "our," or "us") operates the Reign - Sales Manager mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use our App, we may collect the following types of personal information:
- Account Information: Name, email address, phone number, and login credentials
- Profile Information: Job title, department, role within your organization
- Contact Information: Client contact details you enter for sales management purposes
Usage Data
We automatically collect certain information when you use the App:
- Device Information: Device type, operating system, unique device identifiers
- Log Data: Access times, pages viewed, app crashes, and other system activity
- Performance Data: App performance metrics and error reports
Location Data
With your permission, we may collect:
- Location Information: Approximate location for sales activity tracking and route optimization
- You can disable location services at any time through your device settings
Sales and Business Data
As a sales management tool, we collect:
- Sales Records: Client engagements, sales transactions, and conversion data
- Team Performance: Agent activity, productivity metrics, and KPIs
- Business Reports: Campaign data, revenue figures, and analytics
How We Use Your Information
We use the collected information for:
- Service Delivery: To provide and maintain the App's functionality
- Account Management: To manage your account and provide customer support
- Analytics: To understand how you use the App and improve our services
- Communication: To send you updates, security alerts, and support messages
- Business Operations: To generate reports and analytics for your organization
- AI Features: To power SalesGuru AI insights (data processed securely, not stored by AI providers)
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Consent: Where you have given explicit consent
- Contract: Where processing is necessary to fulfill our contract with you
- Legitimate Interests: Where processing is necessary for our legitimate business interests
- Legal Obligation: Where we are required to process data by law
Data Storage and Security
Storage
Your data is stored securely using industry-standard cloud infrastructure (Supabase hosted on AWS). Data centers are located in secure facilities with appropriate physical and technical safeguards.
Security Measures
- Encrypted data transmission (TLS 1.3/SSL)
- Encrypted data at rest (AES-256)
- Secure authentication protocols (bcrypt password hashing)
- Regular security audits and penetration testing
- Access controls and monitoring
- Two-factor authentication support
In the event of a data breach that affects your personal information, we will notify affected users within 72 hours, notify relevant supervisory authorities as required by law, and provide information about steps being taken to address the breach.
Data Sharing
We do not sell, trade, or rent your personal information. We may share data:
- Within Your Organization: With authorized users in your company
- Service Providers: With third-party services that help us operate the App (Supabase, Expo, Groq AI)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
For All Users
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Additional Rights for EEA Users (GDPR)
- Right to Restriction of processing
- Right to Object to processing
- Right to Withdraw Consent at any time
- Right to Lodge a Complaint with a supervisory authority
Additional Rights for California Users (CCPA)
- Right to Know what personal information is collected
- Right to Delete personal information
- Right to Opt-Out of sale of personal information (we do not sell data)
- Right to Non-Discrimination regardless of privacy choices
To exercise any of these rights, contact us at privacy@chibikhulu.com
Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide our services
- Required by law or for legitimate business purposes
After account deletion, we may retain anonymized data for analytics purposes.
Children's Privacy
The App is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. For transfers outside the EEA, we ensure appropriate safeguards through Standard Contractual Clauses approved by the European Commission.
Third-Party Services
| Service | Purpose |
|---|---|
| Supabase | Database & Authentication |
| Expo | App Distribution |
| Groq | AI Processing (SalesGuru) |
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy in the App, update the "Last Updated" date, and notify you of material changes via email or in-app notification.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Chibikhulu Holdings
Email: privacy@chibikhulu.com
Data Protection Officer: dpo@chibikhulu.com
Support: support@chibikhulu.com
Summary
| What We Collect | How We Use It | Your Rights |
|---|---|---|
| Account details | Service delivery | Access your data |
| Sales data | Analytics | Correct information |
| Usage statistics | Improvements | Delete account |
| Location (optional) | Route optimization | Opt-out anytime |
This Privacy Policy is effective as of November 25, 2025. Version 1.0
← Back to Home